These Terms & Conditions govern your use of the jiohotstar platform. Please read them carefully before registering or placing any wagers. By accessing jiohotstar, you agree to be bound by these terms.
Key Points
You must be at least 21 years old to register and use jiohotstar. This is the legal minimum age for casino-style gambling in the Philippines as mandated by PAGCOR. Age verification is required during the KYC process.
jiohotstar operates under the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR). These Terms are governed by the laws of the Republic of the Philippines.
Each player is permitted to hold only one active jiohotstar account. Duplicate accounts are prohibited and may result in suspension of all associated accounts and forfeiture of any balances held therein.
You are solely responsible for maintaining the confidentiality of your jiohotstar login credentials. Do not share your username or password with any third party. jiohotstar will never ask for your password via chat or email.
All bonuses, free spins, and promotional offers on jiohotstar are subject to specific wagering requirements and validity periods. Attempting to abuse bonus offers may result in cancellation of the bonus and related winnings.
jiohotstar reserves the right to amend these Terms & Conditions at any time. Continued use of the platform following any update constitutes your acceptance of the revised terms. Check this page regularly for changes.
Please read carefully. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and jiohotstar ("we," "us," or "the Platform"). By creating an account, making a deposit, or using any feature of jiohotstar, you confirm that you have read, understood, and agreed to these Terms in their entirety.
These Terms & Conditions govern your access to and use of the jiohotstar online gaming platform, including all games, features, promotions, and services made available through the website at jiohotstar.today (the "Platform"). By accessing the Platform in any capacity — whether as a registered player or a visitor — you acknowledge that you have read and agree to be bound by these Terms.
If you do not agree with any part of these Terms, you must immediately cease using jiohotstar and, if applicable, close your account. Continued use of the Platform after any amendment to these Terms constitutes your acceptance of the updated version. jiohotstar recommends that you review this page periodically to stay informed of any changes.
These Terms should be read in conjunction with jiohotstar's Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the overall agreement between you and jiohotstar.
Age Restriction: You must be at least 21 years of age to register and use jiohotstar. This requirement is mandated by PAGCOR and the laws of the Republic of the Philippines. Providing false information about your age is a serious violation of these Terms and may result in permanent account closure and forfeiture of all funds.
To be eligible to register and use jiohotstar, you must satisfy all of the following conditions:
jiohotstar reserves the right to request documentary proof of eligibility at any time, including but not limited to a government-issued identification card, passport, or other official document. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension.
To access the full range of features on jiohotstar — including deposits, withdrawals, and participation in games — you must create a registered account. During registration, you are required to provide accurate, complete, and current information, including your full legal name, date of birth, residential address, and a valid email address or mobile number.
Each individual is permitted to hold one (1) account only on jiohotstar. The creation of multiple accounts by the same individual — whether using different names, email addresses, mobile numbers, or payment methods — is strictly prohibited. jiohotstar employs technical and manual verification measures to detect duplicate accounts. Where duplicate accounts are identified, all associated accounts may be suspended and any balances forfeited.
As part of our Know Your Customer (KYC) obligations under Philippine anti-money laundering regulations, jiohotstar may require you to submit identity verification documents before processing withdrawals or at any other time deemed necessary. Accepted documents include:
You are responsible for keeping your account information up to date. If any of your registered details change — including your address, contact number, or payment method — you must update your account promptly. jiohotstar accepts no liability for losses arising from outdated account information.
Account Security: You are solely responsible for maintaining the confidentiality of your jiohotstar login credentials. Do not share your password with anyone. jiohotstar will never contact you to request your password. If you suspect unauthorized access to your account, contact our support team immediately via live chat.
jiohotstar supports a range of payment methods commonly used by Filipino players, including GCash, PayMaya, BPI, BDO, and Metrobank. All transactions on jiohotstar are denominated in Philippine Peso (PHP / ₱). The minimum deposit amount is ₱100. Minimum and maximum withdrawal amounts are specified in the cashier section of your account and may be updated from time to time.
All deposits must be made from a payment account that is registered in your own name. jiohotstar does not accept deposits from third-party accounts. Deposits made from accounts belonging to another person will be reversed and the associated account may be suspended pending investigation.
Withdrawal requests are subject to identity verification. jiohotstar aims to process approved withdrawal requests within the following timeframes:
jiohotstar reserves the right to delay or withhold withdrawal processing pending completion of KYC verification, investigation of suspected fraudulent activity, or compliance with applicable anti-money laundering obligations. Players will be notified of any such delay via their registered contact details.
jiohotstar does not charge fees for standard deposits or withdrawals. However, your payment provider (e.g., your bank or e-wallet service) may impose their own transaction fees, for which jiohotstar accepts no responsibility.
jiohotstar offers various bonuses and promotional offers to both new and existing players, including welcome bonuses, reload bonuses, cashback offers, and free spins. All bonuses are subject to the specific terms and conditions published alongside each offer, including wagering requirements, minimum deposit thresholds, game restrictions, and validity periods.
General bonus terms applicable across all jiohotstar promotions include the following:
Tip: Always read the specific terms attached to each promotion before claiming. Wagering requirements and eligible games vary between offers. If you have questions about a specific bonus, contact jiohotstar support via live chat before claiming.
All games available on jiohotstar — including slots, live casino tables, bingo, wheel games, and hi-lo — are governed by individual game rules published within each game interface. Players are responsible for familiarizing themselves with the rules of any game before placing wagers.
jiohotstar uses certified Random Number Generator (RNG) technology for all non-live games to ensure that outcomes are genuinely random and not influenced by any external factor. Live casino games are streamed from regulated studios with real dealers operating under established casino protocols.
In the event of a technical malfunction, disconnection, or system error during a game round, jiohotstar's records shall be the definitive reference for determining the outcome of any disputed round. jiohotstar reserves the right to void any game round affected by a technical error and to refund the wager placed for that round.
Players must not use any software, tool, algorithm, or strategy designed to gain an unfair advantage over the Platform or other players. This includes but is not limited to automated betting scripts, bots, exploits, or collusion with other players in live games.
The following conduct is strictly prohibited on jiohotstar. Engaging in any of the following may result in immediate account suspension, forfeiture of balances, and referral to relevant law enforcement authorities:
All content on the jiohotstar platform — including but not limited to the website design, logos, graphics, game interfaces, text, software, and promotional materials — is the exclusive intellectual property of jiohotstar or its licensed content providers. All rights are reserved.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the jiohotstar platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from jiohotstar without prior written consent.
The jiohotstar name, logo, and all associated brand elements are trademarks of jiohotstar. Unauthorized use of these trademarks is strictly prohibited and may give rise to legal action.
To the fullest extent permitted by applicable Philippine law, jiohotstar shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:
jiohotstar's total aggregate liability to you for any claim arising under these Terms shall not exceed the total amount deposited by you into your jiohotstar account in the thirty (30) days immediately preceding the event giving rise to the claim.
Note: Nothing in these Terms limits jiohotstar's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable Philippine law.
jiohotstar reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in any of the following circumstances:
Upon account closure, any remaining balance in your account — after deduction of any bonuses that have not met their wagering requirements and any amounts subject to investigation — will be returned to you via your registered payment method, subject to completion of any outstanding verification requirements.
You may also close your jiohotstar account at any time by contacting our customer support team via live chat. Voluntary account closure requests will be processed within five (5) business days.
jiohotstar is committed to promoting responsible gaming among all players on the Platform. Gambling is intended to be a form of entertainment, and jiohotstar provides a range of tools to help players manage their gaming activity responsibly.
Available responsible gaming tools on jiohotstar include:
Need help? If gambling is negatively affecting your life or the lives of those around you, please seek assistance immediately. PAGCOR operates a responsible gaming helpline for players in the Philippines. You can also visit our Responsible Gaming page for more information and resources.
These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law principles. Any dispute arising out of or in connection with these Terms — including any question regarding their existence, validity, or termination — shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
jiohotstar operates in compliance with the regulatory requirements established by the Philippine Amusement and Gaming Corporation (PAGCOR). Players are responsible for ensuring that their use of jiohotstar complies with all laws and regulations applicable in their jurisdiction of residence or location.
If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be deemed severed from the remaining Terms, which shall continue in full force and effect.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or your experience on jiohotstar, we encourage you to contact our customer support team in the first instance. Our support team is available 24 hours a day, 7 days a week via live chat on the Platform.
For formal written correspondence, you may contact jiohotstar at the following email address (plain text — not a clickable link):
jiohotstar aims to acknowledge all formal complaints within two (2) business days and to provide a substantive response within ten (10) business days. If you are not satisfied with the outcome of jiohotstar's internal dispute resolution process, you may escalate your complaint to PAGCOR in accordance with their published complaints procedure.
These Terms & Conditions were last updated and are effective as of January 1, 2026. Previous versions of these Terms are superseded in their entirety by this version.
Ready to Play?
Now that you've reviewed the Terms & Conditions, you're ready to enjoy everything jiohotstar has to offer — slots, live casino, bingo, wheel games, and more. Remember: you must be 21 or older to play.
21+ Only · Play Responsibly · PAGCOR Regulated